Email is the fastest way to reach us, and we read everything that arrives.
We aim to reply to questions about pricing, corrections, and coverage. We cannot answer questions about your own test results or which tests you should have — those belong with a clinician.
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Every test page has a "Report an error" button under the information panels. That routes straight to our review queue with the test and vendor attached, which is faster and more precise than email. See our editorial policy for how corrections are handled.
Use the "Suggest a Test" and "Suggest a Vendor" buttons in the footer of any page.